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Cloud: Account

RavenDB Cloud allows you to manage your payment information, access, and other user roles.

Account roles

Each account user can be assigned specific roles that extend the range of functions and capabilities.

Account roleDescription
ProductsGrants full access to manage products: provision, configure, monitor, and control instances.
BackupsAccess and manage backups, restore links and downloads.
BillingProvides visibility into billing history, current charges, remaining credits, and invoices.
API AccessControls programmatic access to the platform. Generate, manage, and revoke API keys.
SupportCreate and manage support requests for general issues or specific products, active or terminated.
AccountProvides access to general account information.
Account with User ManagementGrants permissions to manage account users. You can invite or remove team members.
Account with Billing InformationUpdate credit cards, billing addresses, and payment contacts for your account.

Multi-account configuration

It is possible to become the owner of multiple Cloud Accounts using the same email address.
This can be useful if you need to separate environments, teams, or billing contexts.
However, creating multiple Cloud Accounts under one email is not available through the self-service UI.

To set this up, please contact RavenDB Cloud Support and request a multi-account configuration.